Privacy Policies
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our website, register on the website, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our website. Users may visit our website anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain website related activities.
Information that is gathered from visitors
In common with other websites, log files are stored on the web server saving details such as the visitor's IP address, browser type, referring page and time of visit. This information is not used to track individual visitors to this website.
Cookies may be used to remember visitor preferences when interacting with the website.
What are cookies?
Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website.
Where registration is required, the visitor's email and a username will be stored on the server.
How the information is used
Cookies may be used to enhance the visitor's experience when using the website and/or to enable a shopping basket system or features such as expanding menus. These session cookies expire after a browser session so would not be stored longer term. For this reason session cookies may sometimes be considered less privacy intrusive than persistent cookies. They are sometimes known as benign cookies.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
E-mail may be sent to inform you of news of our services or offers. You will always be given the chance to opt out of any periodic mailings.
If you have subscribed to one of our email services, you may unsubscribe by following the instructions which are included in e-mail that you receive.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website.
Our website operates on a secure linux server which is updated on a daily basis with any operating system updates or security patches that need applying.
Third party content
Users may find advertising or other content on our website that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our website. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our website, is subject to that website's own terms and policies.
Opting out of cookies from our website
You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.
Cookies and our use of Google Analytics
If a page of our website contains a link to the Google Analytics tracking code we are using Google, as a third party vendor of visitor logging.
These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited.
We do not share personal data with Google.
Changes to this privacy policy
We reserve the right to update this privacy policy at any time. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this website, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.
From start to finish the service from First Choice Extensions has been excellent and really professional. We had a dormer loft conversion done in what was a smaller size loft. They helped us with drawings to maximise space and created a stunning spacious loft area with an en-suite bathroom. Any snags were quickly quickly rectified with no fuss. The build itself was made significantly less intrusive by the creative way they accessed the loft space via scaffolding for the majority of the works. We have no hesitation in recommending them.
I would recommend First Choice Extensions. We had, what turned out to be, a complicated renovation of our 1899 semi-detached house. The project was to create a utility room off the hallway into a reception room and to take out and replace the kitchen. We also had a new cylinder based boiler/heating system installed. The kitchen involved the removal of a chimney breast, the removal of the existing door and window and replaced with a bi-folding door. We also ended up having the floor taken out and replaced to ensure it was at the same level as the rest of the house. Underfloor heating was installed, new kitchen units from AS Kitchens and a feature brick slip wall. First Choice were able to meet all of the requirements and challenges discovered on the way. When we get around to it, we are hoping to use First Choice again for our loft conversion.
We have been delighted with the work from First Choice Extensions. There has been excellent communication and the team has cultivated a level of trust over the project that put us at ease. We particularly liked the transparency in the planning stage, where Tony gave us plenty of time to understand our designs and over the following weeks he was very patient, answering all our questions until we felt comfortable to commit. We didn’t feel rushed or pressured at any stage. During work the whole team was friendly and professional, they were also understanding of our son’s sensory needs and were thoughtful in letting us know when particularly noisy things were about to happen. They even brought him a pair of ear defenders which was a very nice touch. The work has been to a high standard and the team have been focused on making sure the final finish is excellent and that we are happy. When small issues have cropped up they have reassured us that everything will get sorted and they have delivered on that promise completely. We are grateful for the attention to detail and customer focus and we are really happy with our new family space. We would not hesitate to recommend them.
We chose First Choice as wanted our extension managed by just the one contact rather than us having to source lots of suppliers - it was important to us to have someone project manage the whole thing - both having busy jobs and working full time we didn’t have the time to arrange all the different elements that comes with having an extension. FCE provided lots of advice at quote stage and was prompt with the turnaround of quote and always on the other end of the phone before and all throughout the works taking place. We were happy with the price and knew we were in good hands. We now have the large kitchen and dining area we always wanted and are thrilled with the outcome; we love it! Thank you, First Choice Extensions.
Our build was finished on time (would had been early if it were not for Corona virus!), Very polite staff and nothing was a problem! I would highly recommend FCE and the team to anyone.
When we knew we wanted to have the work done (extension on the back of the house to open-up a larger Kitchen Diner), we did not really know where to start. We gave Tony a call on our friend’s recommendation, and I am glad we did! From start to finish, Tony and his team were brilliant. It is pretty daunting having building work done but First Choice Extensions made sure it was a smooth as it could be. Communication was first class; completions were on time and if there were ever any issues, they were always quick to respond and rectify. Using First Choice Extensions network, we were able to pretty much kit out the entire build and the team were always accommodating with other trades when on site. The attention to detail on finish is second to none! When it comes to after sales service, I have been blown away. Tony always picks up the phone, and no matter how big or small the issue, will be over to take a look. I can’t recommend these guys enough!
Further to my five star review of First Choice Extensions I would like to say how delighted we are with our new home. It has the real wow factor we were hoping for and we are so pleased we chose First Choice Extensions for our project. The renovation was delivered on time and within budget. The FCE team was very transparent with both costs and timescales and his communication was excellent. He was always at the end of the phone if we had a query and always came up with a solution for any problems we encountered.
We needed a single storey extension and were recommended First Choice Extensions by friends. They helped us with ideas prior to planning and the price was reasonable. The workforce were friendly, honest and easy to have around. We would certainly be happy to recommend the FCE team.
What we loved about First Choice Extensions was their transparency, they are very detailed in providing schedules of work, realistic time scales, and very well detailed costs. We are very happy with the finished work, our home is absolutely gorgeous, many thanks to the First Choice Extensions team.
Excellent work done by First Choice Extensions and the team. We ended up going for a loft conversion and an amazing job was done. Highly recommend FCE for their professionalism and help throughout the process.
As First Choice Extensions were very competitively priced and recommended by friends, I used them to do a loft conversion and re-modelling the downstairs of my bungalow. All works were completed to a high standard and on schedule. I would definitely recommend them.
Great service. I would highly recommend them and all ready have. First Choice are easy to contact and to talk to, friendly, extremely helpful, clean, tidy and efficient. Great service competitive cost.
One Word, Fantastic. Always there on time, work perfect, reliable. All the guys are friendly and helpful, pricing is competitive. Would definitely recommend them.
Really great service, price and workmanship. A pleasure to deal with.
So pleased we used them twice! First Choice Extensions designed and constructed our loft conversion and subsequently our kitchen extension. They were on time, on budget and we we're delighted with their work on both projects. FCE were responsive, personable and trustworthy.
Garden wall and gate. Came at short notice when I was let down by a 3rd party. Can’t recommend more highly.